Here at Ash & Elm Lodges Billingsley we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us.

Any data collected during the course any booking will be stored on our computer(s). This data will NOT be used for any marketing or publicity purposes. We will NEVER share this information with any third party. Upon request, all data held on individual guest will be supplied to them and will be removed from our systems if so requested.

What information do we collect from you?

Name, Email Address, Telephone Number & postal address if supplied to us

Why do we collect this information?

As means of contact prior and during holiday stays with us

Where did this information come from, and what parties has it been shared with?

There are only 2 pages on our website where we collect your information.

The “Availability/Book” and/or  “Contact Us” forms. This information is not shared with any other parties.
Verification postal addresses will be provided to us if a guest pays by debit/credit card.  This information is provided to us from WorldPay

Where does this data currently reside?

This data is held on our booking system database

How long is the data stored?

The data will remain on our system unless requested to remove

How will this data be deleted or modified if a data subject submits a request?

The data is deleted by submitting a request to remove your data.

To remove your data simply email us at info@elmlodgebillingsley.co.uk with the subject field set to “REMOVE MY DATA” and all data we hold linked to the email address, that this request is sent from, will be removed.