Elm and Ash lodges Lodge Hot Tub Policy

Please read and follow the instructions and advice in this policy for your enjoyment, health and safety when using the hot tub.  We will take no responsibility for items in this policy that have been ignored.

DO NOT SIT ON THE HOT TUB COVER OR PLACE ANY ITEMS ON IT. IT IS FRAGILE AND WILL EASILY BREAK. ON VERY WINDY DAYS THE COVER CAN BE BLOWN OFF.  EXTRA ‘STORM’ STRAPS ARE PROVIDED AND SHOULD BE FASTENED.

The hot tub has been emptied, sanitised and refilled prior to your arrival. It takes several hours for the hot tub to reach its optimum temperature. It may be that upon your arrival it is not ready for immediate use; this is unavoidable. Guests are unable to adjust the temperature setting.

There are two controls buttons which are located on the rim of the hot tub. The light button simply turns the submerged light on and off. If the jets button is pressed once the jets are activated at a low level, a second push of the button will increase the power of the jets to maximum.

The black cap located next to the buttons (which has Frog stamped on it) contains chemical canisters and should not be opened. Further along the rim of the tub another black control knob will activate the bubble jets if turned one way or the other. Individual jets can be turned on or off by rotating the outer casing gently.

The tub is programmed to self regulate and clean and will from time to time activate itself or not allow you to switch the jets off manually. This is entirely safe and normal.

  • DO NOT switch the electrical supply to the hot tub off at any time.
  • DO NOT attempt to refill or top up the hot tub. Please contact us if you feel the level is too low.
  • DO NOT use glassware in or by the tub. Plastic glasses are supplied. These are not disposable and should be washed by hand, not in the dishwasher, please.
  • DO NOT eat food in the tub
  • DO NOT jump into the water or play ball games
  • DO NOT use oils, soaps or any detergent in the water

The tub is controlled with special sanitising chemicals and is not a child’s paddling or play pool.  No toys or inflatable’s to be used in the tub.

  • DO please shower before using the tub.  Body oils and creams will cause the water to foam and discolour.
  • DO please make sure all four clips are undone before attempting to remove the cover – they snap easily.
  • DO please lift the lid by holding the main cover and not the tabs or skirting.  This should be done by two  people.
  • DO please replace the lid after every use. Pull the skirt down around the outer casing and fix with the  clips on the 4 locking straps. The water temperature will cool if the cover is left off.
  • DO please brush any mud/grit from your feet before entering the water
  • DO please use the beach towels provided for use with the spa pool.

Advice and Guidance to Hot Tub Users

Because of the high temperature of hot tub water (37 – 40 deg C) if guests do not take great care when they use the hot tub, they will very quickly create an environment containing solids in which legionella and other bacteria can breed.

  • Bathers must not wear lotions, oils, makeup or skin creams in the spa pool.
  • Fake tan products will adversely affect water quality and should not be used.
  • Bathers must use the toilet and shower before entering the spa pool.
  • Bathers must not use the spa pool if they have had diarrhoea within the last 14 days.
  • Bathers are discouraged from swallowing the spa pool water.
  • It is recommended that bathers do not exceed 15 minutes immersion at a time.
  • The maximum capacity of the hot tub is 4 people and must not be exceeded.
  • Children under 12 must not use the spa pool.
  • Children (and others) who are unable to keep their faces out of the water must not use the spa pool.
  • All other children between the ages of 12 and 16 using the spa pool must be supervised.
  • Babies’ nappies must not be changed beside the spa pool.
  • No incontinent person may use the spa pool, either with or without a waterproof nappy.
  • It is recommended that the spa pool is not used after a heavy meal or while under the influence of  alcohol or sedatives.
  • Intended users suffering from diseases of the heart and circulation, skin conditions, are immuno- suppressed, subject to fits, or   taking drugs affecting the cardiovascular or nervous systems, should not  use spa pools without first seeking medical advice.
  • Pregnant women are advised to consult with their doctor before using a spa pool.

Very Important – Please Note

You use the Hot Tub at your own risk. Please take care, we cannot be held responsible for your safety whilst you are using the hot tub. Surfaces may be slippery when wet. You will be held responsible for any damage and costs involved.

If the Hot Tub becomes unusable during your holiday break due to your negligence, a charge of £85 will be levied if you wish to continue to use the hot tub. This will cover the cost of emptying, cleaning, recharging it with water and chemicals and reheating it.

Water quality must be monitored daily by our designated personnel and access will be  gained via the decking gate.